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Warranty Service

At Reward Hospitality, we are committed to providing exceptional service and quality products to our valued customers ensuring satisfaction with every purchase. 

Quality Assurance: We stand behind the quality of our products. In the unlikely event you encounter any defects or issues with your purchase, contact us for assistance. 

Manufacturer’s Warranty: Many of our products come with manufacturer warranties. Refer to the following table for warranty periods and contact details to resolve any warranty-related issues. 

All warranty work undertaken by Reward Hospitality will be carried out during normal working hours unless otherwise specified. Refer to our Warranty Statement outlining our Terms & Conditions for services and warranties, available online for you to read. 

To find out more, contact our Technical Service team on 1800 676 085 or via technicalservice@rewardh.com.au.  


BRAND PERIOD OF COVER WARRANTY SUPPLIER CONTACT DETAILS

Brice

1 Year Parts Cover    

Brice Australia c/- Reward Hospitality    

1800 473 927

Bromic Refrigeration

Refer to supplier's website

Bromic Refrigeration    

1300 276 642

Visit website

Convotherm

1 Year Parts & Labour Cover Moffat Visit website

Cambro

Commercial Equipment: 1 Year parts & Labour Cover;
Camtrays, Camtread trays & Dinnerware: 5 Year Cover

Reward Hospitality    

1800 473 927

Cossiga

1 Year Parts Cover

Reward Hospitality    

1800 473 927

Echelon

5 Year Edge Chip Waranty

Reward Hospitality    

1800 473 927

Eurowash

1 Year Parts & Labour Cover 

Reward Hospitality    

1800 676 085

Furnlink

5 Year Replacement for genuine defects, does not cover wear and tear

Reward Hospitality    

1800 473 927

Hobart

1 Year Parts & Labour Cover

Hobart

1800 462 278

Visit website

Hoshizaki

3 Year Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Karcher

1 Year Parts Cover    

Karcher

03 9765 2301

Visit website

LightFry

Luus

2 Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Register Warranty

Visit website

Meiko

1 Year Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Register Warranty

Visit website

Middleby

1 Year Parts Cover    

Middleby

1800 013 123

service@middleby.com.au

Register Warranty

Visit website

Moda Porcelain

5 Year Edge Chip Warranty    

Trenton c/- Reward Hospitality

1800 473 927

Moffat

Refer to the supplier's website    

Moffat

1300 264 217

Panasonic

Refer to the supplier's website    

Panasonic

132 600

Philips

Refer to the supplier's website    

Philips

Visit website

Pro.equip

1 Year Parts & Labour Cover 

Reward Hospitality    

1800 676 085

Pro-line

2 Years on electrical parts
1 Year on jugs and blades

Reward Hospitality    

1800 473 927

Rational

2 Years Parts & Labour    

Comcater

1800 810 161

Roband

1 Year Parts & Labour Cover    

Roband

1800 268 848

Register Warranty

Visit website

Robot Coupe

1 Year Parts Cover    

Robot Coupe    

02 9478 0300

Sammic

1 Year Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Server

Reward Hospitality     1800 676 085

Sirman

2 Year Parts & Labour Cover    

Reward Hospitality    

1800 676 085

Skope Refrigeration

Refer to supplier's website    

Skope

1800 121 535

Make A Claim Online

Smeg

Stoddart

Refer to supplier's website    

Stoddart

1300 307 289

service@stoddart.com.au

Unox

1 Year Parts & Labour Cover    

Reward Hospitality    

1800 473 927

Versigen

Waring

1 Year Replacement    

Reward Hospitality    

1800 676 085

Weatherdon

Refer to supplier's website    

Weatherdon

02 9906 2202

sales@weatherdon.com.au

Williams Refrigeration

2 Year Parts & 1 Year Labour Cover    

Reward Hospitality

1800 473 927

Winston

1 Year Parts

Reward Hospitality    

1800 676 085

Visit website

Winterhalter

Refer to supplier's website

Reward Hospitality    

1800 473 927

Zip Water

2 Year parts & Labour Cover

Zip Water

1800 947 827

Visit website